Monday, September 21, 2009

"It's too late to 'pologize"

Dear friends and customers of Oh Sweet Sadie!,

Heidi and I would like to apologize for the unreasonable line on Friday. We know many of you had to wait to check out during the show, but we heard that on Friday some of you had to wait 45 minutes. That is not acceptable to us and we will do our best to make sure it never happens again. So, for our holiday show we will adding at least one register, maybe two.

Please forgive us, we are learning as we go. We thought adding one register for this show would more than accommodate any rush or line that we had during the Spring shows. We so appreciate you coming to the show and supporting it by bringing your friends and family. We want it to be a pleasant, if not amazing experience, and that kind of thing makes it a nightmare. We know, we have kids too.

Here's to hoping you give us another chance this Holiday season.

Dani Lassiter
Heidi Loewen